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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Becca M

Becca M

December 27, 2024

5  out of  5
rating by Becca M
"Karemme W. is wonderful with assistance and making me feel welcomed and informed. I'm glad I made the switch!"
We responded:
"Becca we're glad you made the switch to Stae Farm. Your 5 star review helps us and others like you who are looking for an insurance agent they can trust. We value your feedback. Becca is awesome, we agree and your 5 star review is a great way to reward her for outstanding customer service. Spread the word. We are the best State Farm agency in the greater Toledo area."
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Trent Hartman

December 23, 2024

5  out of  5
rating by Trent Hartman
"Smooth and painless process"
We responded:
"Hey Trent thanks for the 5 star review! Smooth and painless is a great out come when dealing with insurance companies.We want to be known as the best Sate Farm Agent in the area, including Toledo, Sylvania, Maumee Watervilille and everywhere in NW Ohio. Your positive Google rating helps us to keep our selves accountable, but also lets other people looking for great insurance rates and great customer service, to give us a chance to eran their trust/ Thanks again for the positive review and we look forward to working with you going forward."
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Rachael O’Herron

December 9, 2024

5  out of  5
rating by Rachael O’Herron
"Kareeme has saved us a ton of money! Their office is fast, knowledgeable and kind. She had gone above and beyond to help us with our needs!"
We responded:
"Rachael thank you for the five star review! Kareeme is an awesome member of our team and we all appreciate feedback on our customer service. Saving money on car and homeowners insurance is important - we know. I'm glad we could save YOU money on insurance and thanks again for the 5 star. Happy holidays to you and yours!"
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Thomas Freimark

December 3, 2024

5  out of  5
rating by Thomas Freimark
"Gwen Mitchell was quickly responsive to my request and took the pertinent information from me and updated My policy. It could not have been a faster or easier auto policy update."
We responded:
"Hey Thomas, thank you for the 5 star rating. We are really serious about providing fast, efficient customer service to all of our State Farm Insurance customers. I t is important to review your insurance coverage regularly. We don't want to miss opportunities to maybe save money on insurance, but also look for gaps in insurance coverages. Thank you again for your loyalty and we here at Gwen Mitchell State Farm Agency hope that you have pleasant holidays this year."
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Rachel Friedrich

November 6, 2024

5  out of  5
rating by Rachel Friedrich
"Emily has been an amazing agent by helping me; first with my car when I got into my accident that wasn’t my fault and then secondly with trying to get my money back for the rental car. She has been my warrior helping me play phone tag with the insurance company that owes me. She is the best! Thank-you from the bottom of my heart. ♥️"
We responded:
"Rachel, thank you so much for the feedback and 5 star review! Understanding insurance is the first step to making good insurance decisions. Kristina, and reall our entire staff, are really well trained in explaining how insurance works. We're so happy to help you get a good deal on auto and homeowners insurance. Please let us know any other questions about insurance coverage and rates you may have. Welcome to the Sate Farm family."
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Lillie Mcgee

November 1, 2024

5  out of  5
rating by Lillie Mcgee
"The workers are courteous and fast with getting your payment done."
We responded:
"Thank you so much for the kind words. You have been a long time auto, home and life insurance customer and certainly look forward to many more years of serving you."
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Christian King

October 17, 2024

5  out of  5
rating by Christian King
"Emily King is great! She is very helpful, patient and always answers the phone with a smile!"
We responded:
"Thank you Christian for your kind words. Emily is great making sure your auto, home, life and health insurance needs are taken care of. "
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brooke heuerman

October 8, 2024

5  out of  5
rating by brooke heuerman
"Kareeme is great!! She is easy to talk to and always helps answer any questions I have. She is quick and friendly and always takes great care of my account. Emily is just as great! Honestly, all the ladies in the office are amazing! Gwen is the best agent in Toledo. Don't hesitate to call for a quote!"
We responded:
"WOW! Thank you so much Brooke! I do have a team that I am super proud of. Our goal is to be the best State Farm agent in Holland, Sylvania and all of Metro Toledo. State farm has great car insurance rates and homeowners rates. And we try to support our customers with world class customer service and a fun atmosphere. Your positive feddback helps us AND it helps people shopping for a great insurance agent to maybe choose us. Thanks again!"
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Rhonda Hooser

October 8, 2024

4  out of  5
rating by Rhonda Hooser
"Gwen and her staff are always friendly and helpful. I would recommend them for all of your insurance needs."
We responded:
"Thank you Rhonda. Your positive feedback is important to us. We want to be known as the best State Farm agency in not just Holland Ohio, but for Sylvania restidents looking for great insurance rates and world class customer service and support. We appreciate you. "
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JASON BISHOP

October 1, 2024

5  out of  5
rating by JASON BISHOP
"Very helpful and prompt ever time"
We responded:
"Jason thanks for the positive feedback. Your 5 star review helps us know when we are doing our jobs - the job of being the best State Farm agent in NW Ohio and SE Michigan. We have great insurance rates and we think the best in class claims processing. Your positive review Also helps people seeking an insurance agency to know who they can trust for car, home, life or business coverage. We appreciate you ! "
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Becky Roseman

September 23, 2024

5  out of  5
rating by Becky Roseman
"I recently switched to State Farm Emily and Gwen are a pleasure to work with, very knowledgeable, explained everything to a T. I recommend them to anyone!"
We responded:
"Thank you Becky for the kind words. Emily has been with me and knows so much about auto, home and I was so glad to meet with you for your life insurance needs. We are your #1 agent in Toledo,oh and surrounding areas . "
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Joe Yeager

September 19, 2024

4  out of  5
rating by Joe Yeager
"I was referred to Gwen by a colleague and have been very satisfied with the service Gwen has provided. I met her in her office and she explained different policy options that I could understand. She makes herself available to me when I have questions."
We responded:
"Thank you Joe. Your 5 star review will help others - who may not know somebody that knows us - to decide to call us for a car insurance quote or a great rate on homeowners insurance or even competitive rates on small business insurance. We want to be known as the best State Farm inurance agency in the Holland Ohio and Sylavania OH area. Your positive feedback helps us to know if we are provinding great customer service to our insurance customers. And please, thank your collegue for his trust in us."
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Xavier Williams

September 16, 2024

5  out of  5
rating by Xavier Williams
"Gwen and Emily did such a great job transferring to my own plan! Can’t thank them enough for the smooth process!"
We responded:
"Thank you, Xavier, for the kind words. We want to make it a smooth process for your auto and renters insurance. We cover all of Ohio so we will be there for you. We love what we do!"
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MATTHEW LASCOLA

September 3, 2024

5  out of  5
rating by MATTHEW LASCOLA
"Emily and /or Gwen are great go-betweens for State Farm."
We responded:
"Thank you, Matt for giving me and my office a 5-star review. It's always a pleasure to work with great customers like yourself. We take pride in making sure you know what you have on your auto and home insurance policy. Think of me as your best State Farm agent in the Toledo, Oh area."
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Kelly Knight

August 24, 2024

5  out of  5
rating by Kelly Knight
"Gwen was my father's agent for several years. She was very kind and understanding during my time with her about his policy at the time of his passing. She also was very helpful with educating me on the different options available to me to obtain my own policy. Very professional, knowledgeable and personable!!! Thank you, Gwen!"
We responded:
"Awe, thank you Kelly. Glad we could help with your father's policy and we look forward to a long relationship with you. The feedback is awesome a nd 5 star reviews help not just us, but others looking for great insurance agency and low insurance rates. Please reach out with your questions about insurance. We want to be the best Sate Farm agent in the near Toledo area"
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John Szmania

August 15, 2024

5  out of  5
rating by John Szmania
"Gwen and her team went above and beyond to make sure my auto, home and life insurance are sufficient to protect myself and family. I would highly recommend Gwen at State Farm if your looking for that personal and local professional who takes the time to individualize one’s needs."
We responded:
"Thank you John. Life insurance is so important when it comes to making sure you coverage when you retire. Life insurance is a legacy for our loved ones. Thanks again for choosing Gwen Mitchell State Farm Insurance. Holland,Oh"
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Evan Trowbridge

August 13, 2024

5  out of  5
rating by Evan Trowbridge
"Super quick response, saved me over $500 per/yr on auto insurance. Highly reccomended!"
We responded:
"Thank you Evan for your review.I am glad I could save you on your auto and renters insurance. Being a local agent is so important and I look forward to working with you for a longtime. "
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Kelly Schaefer

August 8, 2024

5  out of  5
rating by Kelly Schaefer
"Gwen and Kareeme were so responsive. We got got rates and improved coverage! Everything got transferred over hassle free!"
We responded:
"Thank you Kelly for the kind words. It’s so important to know what type of coverage you have and saving on auto and home insurance. Kareeme is a great team member and very glad to have her in my Holland,Oh office."
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Paiton Duchene

July 26, 2024

5  out of  5
rating by Paiton Duchene
"Always have a wonderful experience! would highly recommend"
We responded:
"Wow thanks for the 5 star review Paiton! We try very hard to offer a great customer experience and feedback like yours helps be the best insurance agency all around - not just the best State Farm agent in Toledo.WE have great rates on car insurance and homeowners coverage. And we value you as a client and more!"
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gabe mccleave

July 25, 2024

5  out of  5
rating by gabe mccleave
"Great agent. Taken care of me since I moved up here"
We responded:
"Thank you Gabe.It was my pleasure to meet with you and review your auto and home insurance policies. Thank you for coming into the holland office "
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Lesley Wood

July 19, 2024

5  out of  5
rating by Lesley Wood
"Gwen is great to work with. Highly recommend"
We responded:
"Thank you, Lesley, for the kind words. I look forward to working with you and Mike for several years. It's just as important to me to understand the needs of my customers and taking care of there auto, home and life coverage. "
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Michelle McCann

July 13, 2024

5  out of  5
rating by Michelle McCann
"Friendly, kind, explains things so you understand and saved us money. Thank you Gwen."
We responded:
"Thank you for taking the time to give us your feedback Michelle. I want my clients to understand what they need and I differentiate between any agents in that way. I look forward to working with you for many years. "
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Richard Bashore

June 20, 2024

5  out of  5
rating by Richard Bashore
"Gwen and her staff are top notch. They're always on top of my insurance needs and ready with an answer when I have a question. Highly recommend!!!"
We responded:
"Thank you Richard! We really appreciate the feedback. There are lots of State Farm agents in our near area. We want to stand out as not just the best State Farm agency but the best overall insurance agent in the Toledo area. We also services southeastern Michigan for life, auto insurance, homeowners insurance and farm and business insurance services. So thank you again from me and the staff here. Stay cool out there "
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Jj Frost

June 7, 2024

5  out of  5
rating by Jj Frost
"Gwen is informative, thorough, and professional. Top notch service, I highly recommend."
We responded:
"Thanks so much for the feedback and recommendation JJ. People looking for a great insurance agent often rely on 5 star and positive reviews (or negative ones) to help make a decision on which insurance agency is the best for their particular insurance needs and advice. We want to be considered the best State Farm agent in the Toledo area. So we always want to give the best customer service and the most professional insurance agency experience. So again, thank you. Please reach out if we can do anything for you in the future."
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Hubert Wingate

May 17, 2024

5  out of  5
rating by Hubert Wingate
"When was very professional took care of all my needs answered all my questions great experience thank you"
We responded:
"Thank you Hubert for the 5 star review. We appreciate the feedback and have enjoyed working with you as well. We want to be the best State Farm insurance agent in and near Toledo. Great car insurance rates and affordable homeowners insurance are part of that. But positive customer experience is crucial. Thank you again for the feedback "