Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of brooke heuerman

brooke heuerman

October 8, 2024

5  out of  5
rating by brooke heuerman
"Kareeme is great!! She is easy to talk to and always helps answer any questions I have. She is quick and friendly and always takes great care of my account. Emily is just as great! Honestly, all the ladies in the office are amazing! Gwen is the best agent in Toledo. Don't hesitate to call for a quote!"
We responded:
"WOW! Thank you so much Brooke! I do have a team that I am super proud of. Our goal is to be the best State Farm agent in Holland, Sylvania and all of Metro Toledo. State farm has great car insurance rates and homeowners rates. And we try to support our customers with world class customer service and a fun atmosphere. Your positive feddback helps us AND it helps people shopping for a great insurance agent to maybe choose us. Thanks again!"
Profile photo of Rhonda Hooser

Rhonda Hooser

October 8, 2024

4  out of  5
rating by Rhonda Hooser
"Gwen and her staff are always friendly and helpful. I would recommend them for all of your insurance needs."
We responded:
"Thank you Rhonda. Your positive feedback is important to us. We want to be known as the best State Farm agency in not just Holland Ohio, but for Sylvania restidents looking for great insurance rates and world class customer service and support. We appreciate you. "
Profile photo of JASON BISHOP

JASON BISHOP

October 1, 2024

5  out of  5
rating by JASON BISHOP
"Very helpful and prompt ever time"
We responded:
"Jason thanks for the positive feedback. Your 5 star review helps us know when we are doing our jobs - the job of being the best State Farm agent in NW Ohio and SE Michigan. We have great insurance rates and we think the best in class claims processing. Your positive review Also helps people seeking an insurance agency to know who they can trust for car, home, life or business coverage. We appreciate you ! "
Profile photo of Becky Roseman

Becky Roseman

September 23, 2024

5  out of  5
rating by Becky Roseman
"I recently switched to State Farm Emily and Gwen are a pleasure to work with, very knowledgeable, explained everything to a T. I recommend them to anyone!"
We responded:
"Thank you Becky for the kind words. Emily has been with me and knows so much about auto, home and I was so glad to meet with you for your life insurance needs. We are your #1 agent in Toledo,oh and surrounding areas . "
Profile photo of Joe Yeager

Joe Yeager

September 19, 2024

4  out of  5
rating by Joe Yeager
"I was referred to Gwen by a colleague and have been very satisfied with the service Gwen has provided. I met her in her office and she explained different policy options that I could understand. She makes herself available to me when I have questions."
We responded:
"Thank you Joe. Your 5 star review will help others - who may not know somebody that knows us - to decide to call us for a car insurance quote or a great rate on homeowners insurance or even competitive rates on small business insurance. We want to be known as the best State Farm inurance agency in the Holland Ohio and Sylavania OH area. Your positive feedback helps us to know if we are provinding great customer service to our insurance customers. And please, thank your collegue for his trust in us."
Profile photo of Xavier Williams

Xavier Williams

September 16, 2024

5  out of  5
rating by Xavier Williams
"Gwen and Emily did such a great job transferring to my own plan! Can’t thank them enough for the smooth process!"
We responded:
"Thank you, Xavier, for the kind words. We want to make it a smooth process for your auto and renters insurance. We cover all of Ohio so we will be there for you. We love what we do!"
Profile photo of MATTHEW LASCOLA

MATTHEW LASCOLA

September 3, 2024

5  out of  5
rating by MATTHEW LASCOLA
"Emily and /or Gwen are great go-betweens for State Farm."
We responded:
"Thank you, Matt for giving me and my office a 5-star review. It's always a pleasure to work with great customers like yourself. We take pride in making sure you know what you have on your auto and home insurance policy. Think of me as your best State Farm agent in the Toledo, Oh area."
Profile photo of Kelly Knight

Kelly Knight

August 24, 2024

5  out of  5
rating by Kelly Knight
"Gwen was my father's agent for several years. She was very kind and understanding during my time with her about his policy at the time of his passing. She also was very helpful with educating me on the different options available to me to obtain my own policy. Very professional, knowledgeable and personable!!! Thank you, Gwen!"
We responded:
"Awe, thank you Kelly. Glad we could help with your father's policy and we look forward to a long relationship with you. The feedback is awesome a nd 5 star reviews help not just us, but others looking for great insurance agency and low insurance rates. Please reach out with your questions about insurance. We want to be the best Sate Farm agent in the near Toledo area"
Profile photo of John Szmania

John Szmania

August 15, 2024

5  out of  5
rating by John Szmania
"Gwen and her team went above and beyond to make sure my auto, home and life insurance are sufficient to protect myself and family. I would highly recommend Gwen at State Farm if your looking for that personal and local professional who takes the time to individualize one’s needs."
We responded:
"Thank you John. Life insurance is so important when it comes to making sure you coverage when you retire. Life insurance is a legacy for our loved ones. Thanks again for choosing Gwen Mitchell State Farm Insurance. Holland,Oh"
Profile photo of Evan Trowbridge

Evan Trowbridge

August 13, 2024

5  out of  5
rating by Evan Trowbridge
"Super quick response, saved me over $500 per/yr on auto insurance. Highly reccomended!"
We responded:
"Thank you Evan for your review.I am glad I could save you on your auto and renters insurance. Being a local agent is so important and I look forward to working with you for a longtime. "
Profile photo of Kelly Schaefer

Kelly Schaefer

August 8, 2024

5  out of  5
rating by Kelly Schaefer
"Gwen and Kareeme were so responsive. We got got rates and improved coverage! Everything got transferred over hassle free!"
We responded:
"Thank you Kelly for the kind words. It’s so important to know what type of coverage you have and saving on auto and home insurance. Kareeme is a great team member and very glad to have her in my Holland,Oh office."
Profile photo of Paiton Duchene

Paiton Duchene

July 26, 2024

5  out of  5
rating by Paiton Duchene
"Always have a wonderful experience! would highly recommend"
We responded:
"Wow thanks for the 5 star review Paiton! We try very hard to offer a great customer experience and feedback like yours helps be the best insurance agency all around - not just the best State Farm agent in Toledo.WE have great rates on car insurance and homeowners coverage. And we value you as a client and more!"
Profile photo of gabe mccleave

gabe mccleave

July 25, 2024

5  out of  5
rating by gabe mccleave
"Great agent. Taken care of me since I moved up here"
We responded:
"Thank you Gabe.It was my pleasure to meet with you and review your auto and home insurance policies. Thank you for coming into the holland office "
Profile photo of Lesley Wood

Lesley Wood

July 19, 2024

5  out of  5
rating by Lesley Wood
"Gwen is great to work with. Highly recommend"
We responded:
"Thank you, Lesley, for the kind words. I look forward to working with you and Mike for several years. It's just as important to me to understand the needs of my customers and taking care of there auto, home and life coverage. "
Profile photo of Michelle McCann

Michelle McCann

July 13, 2024

5  out of  5
rating by Michelle McCann
"Friendly, kind, explains things so you understand and saved us money. Thank you Gwen."
We responded:
"Thank you for taking the time to give us your feedback Michelle. I want my clients to understand what they need and I differentiate between any agents in that way. I look forward to working with you for many years. "
Profile photo of Richard Bashore

Richard Bashore

June 20, 2024

5  out of  5
rating by Richard Bashore
"Gwen and her staff are top notch. They're always on top of my insurance needs and ready with an answer when I have a question. Highly recommend!!!"
We responded:
"Thank you Richard! We really appreciate the feedback. There are lots of State Farm agents in our near area. We want to stand out as not just the best State Farm agency but the best overall insurance agent in the Toledo area. We also services southeastern Michigan for life, auto insurance, homeowners insurance and farm and business insurance services. So thank you again from me and the staff here. Stay cool out there "
Profile photo of Jj Frost

Jj Frost

June 7, 2024

5  out of  5
rating by Jj Frost
"Gwen is informative, thorough, and professional. Top notch service, I highly recommend."
We responded:
"Thanks so much for the feedback and recommendation JJ. People looking for a great insurance agent often rely on 5 star and positive reviews (or negative ones) to help make a decision on which insurance agency is the best for their particular insurance needs and advice. We want to be considered the best State Farm agent in the Toledo area. So we always want to give the best customer service and the most professional insurance agency experience. So again, thank you. Please reach out if we can do anything for you in the future."
Profile photo of Hubert Wingate

Hubert Wingate

May 17, 2024

5  out of  5
rating by Hubert Wingate
"When was very professional took care of all my needs answered all my questions great experience thank you"
We responded:
"Thank you Hubert for the 5 star review. We appreciate the feedback and have enjoyed working with you as well. We want to be the best State Farm insurance agent in and near Toledo. Great car insurance rates and affordable homeowners insurance are part of that. But positive customer experience is crucial. Thank you again for the feedback "
Profile photo of Dan Hoffmann

Dan Hoffmann

May 17, 2024

5  out of  5
rating by Dan Hoffmann
"Kareemy always takes care of my insurance needs and in a prompt and courteous fashion."
We responded:
"Thank you for your positive review Dan. We appreciate the feedback, as we strive to be the best State Farm agent in or near Toledo Ohio. Kareemy is a key member of our team and it's always nice to be recognized for great customer service. Please reach out if you have questions about car, homeowners or business insuance in the future. Our rates are great! Thanks again."
Profile photo of Abram OLeary

Abram OLeary

May 2, 2024

5  out of  5
rating by Abram OLeary
"They were very easy to deal with and the price was quite competitive. Thank you!"
We responded:
"Thanks for the positive review Abram. State Farm's rates are always competitive. And low insurance rates are important. We do try to make the process simple for our clients because our goal is to be, not only the best State Farm agency in the area, but the best insurance agent in the Toledo area. So welcome aboard and thanks again for the feedback!"
Profile photo of Maria Gagnon

Maria Gagnon

April 4, 2024

5  out of  5
rating by Maria Gagnon
"I have worked with Gwen and her team through my business. I had a client that was doing a refinance with me ( I am a residential mortgage lender) and the clients home owners agent was Gwen. In my position I work with lots of agents and Gwen was great. She got on everything quickly and got me exactly what I needed."
We responded:
"Thank you Maria. We really appreciate the 5star review and the detailed feedback on what we are doing right. Please continue to keep us in mind when looking for a great insurance agent."
Profile photo of Steve Stachoviak

Steve Stachoviak

March 19, 2024

5  out of  5
rating by Steve Stachoviak
"Switched to State farm after the quote I received from Emily, better coverage for my home and auto insurance for less than I was paying at Nationwide, I now have farm coverage with them also, the folks at this office are very helpful and great people to work with!"
We responded:
"Thank you so much for the feedback Steve. We think Emily is great and one of the best ways to let the whole greater Toledo area know is to get great reviews from real customers. That way when someone is looking for farm insurance we stand out as one of the best State Farm agents near you. Our homeowners rates are great and when you bundle your home insurance with State Farm's low car insurance rates, you maximize your value. We're glad to have you switch from Nationwide to State Farm insurance and we hope to prove to you the Gwen Mitchell State Farm is the best insurance agent in North West Ohio and Southern Michigan"
Profile photo of Chris Webb

Chris Webb

March 18, 2024

5  out of  5
rating by Chris Webb
"Gwen, Kareeme, and Emily are an amazing team! When you're shopping for insurance you're not just another quote. They get to know you so they can find the best product for you. Kareeme saved me ~$400 when I switched my auto over, and with better coverage! However, it's not all about saving, it's about making sure that you're insured and covered appropriately! I highly recommend them to friends and family. If you're currently looking for insurance, then be sure to give them a chance to review and compare your policy today! You'll only be disappointed that you didn't reach out sooner!"
We responded:
"Wow what a great review! Thank you for the feedback. Low insurance rates are important of course. But having the right coverage is probably even more important when insuring your family. Kareeme and Emily are committed to saving you money on car insurance while giving you straight forward advice about insurance coverages. Thank you again for the recommendations and call with any questions, anytime. We want to be the best State Farm agent near you."
Profile photo of Jeff Miller

Jeff Miller

February 26, 2024

5  out of  5
rating by Jeff Miller
"Always responsive and provides the needed info in detail."
We responded:
"Thank you for the feedback Jeff. We want our agency to be the best State Farm agent in Holland, Monclova, Whitehouse and Waterville. State Farm has great rates on homeowners and car insurance so we need to get the word out. Your positive review is super valuable to us."
Profile photo of SEL Orra

SEL Orra

February 23, 2024

5  out of  5
rating by SEL Orra
"Amazing customer service. Kareeme Webb and everyone in that office really makes you feel comfortable. They take their time to provide you with the best coverage and if you're confused about anything, they clarify everything. Not to mention how clean and inviting the office is."
We responded:
"Thank you so much! WE think Kareeme Webb is awesome. She really cares about her clients. Great car insurance rates start by understanding the needs and then coming up with a great plan. We want to be the best State Farm Agent in the Toledo area. Our office (thanks for the feedback about it) is in Holland Ohio but we provide State Farm Insuance to resident of Monclova, Whitehouse, Waterville, Maumee...all of Northwest Ohio. "